Frequently Asked Questions
Everything you need to know about shopping with Gainful
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Gainful is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team.