Returns & Exchanges
At Gainful, we want you to be completely satisfied with your premium fashion purchase. If your new pieces aren't a perfect fit, we offer a seamless 30-day return and exchange policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and secure it to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your records to track the return status.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.